Privacy Policy

Privacy Policy for CollinsCoolingFL.com SMS Communications

Last Updated: 11/7/2024

At CollinsCoolingFL.com , we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect information when you interact with us through SMS communications.

Information We Collect

When you subscribe to receive SMS messages from CollinsCoolingFL.com , we may collect:

• Phone Number: To deliver messages directly to your device.
• Message Activity: Including the number of messages sent, received, or engagement rates (such as link clicks or replies).
• Other Personal Information: Only as provided by you for specific purposes, such as a name, order number, or other identifiers when requested.

How We Use Your Information

Your information is used solely to:

• Provide the SMS service and deliver messages you have subscribed to, such as appointment reminders, alerts, promotions, and updates.
• Improve our SMS service by analyzing message engagement data.
• Comply with legal and regulatory obligations, including verification and record-keeping for A2P compliance.

Opting Out of SMS Messages

You may opt-out of receiving SMS messages from CollinsCoolingFl.com at any time by:

• Replying with “STOP” to any SMS message received.
• Contacting our customer support at (386) 882-2665.

Please note, once you opt out, you will no longer receive SMS communications from us unless you re-subscribe.

Data Security

We use industry-standard security practices to protect your personal information against unauthorized access, disclosure, or alteration. However, please note that no electronic transmission or storage method is 100% secure.

Information Sharing

CollinsCoolingFL.com does not sell, rent, or share your information with third parties for their own marketing purposes. Your information may be shared:

• With service providers that facilitate our SMS communications and are bound by confidentiality agreements.
• As required by law or to comply with legal processes, such as responding to court orders or regulatory requests.

Children’s Privacy

Our SMS services are not intended for children under 13. We do not knowingly collect or solicit personal information from children. If you are a parent or guardian and believe we have collected information from your child, please contact us at (386) 882-2665 to request deletion.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised. Your continued use of our SMS services constitutes acceptance of any such updates.

Contact Us

For questions or concerns about this Privacy Policy or to exercise your rights under applicable privacy laws, please contact us:

CollinsCoolingFL.com
(386) 882-2665